FAQ - Frequently Asked Questions
How does the welcome discount work?
By joining our newsletter, you'll receive a 10% discount code in your email! Use it on your first purchase; it never expires. Just enter it at checkout and enjoy the discount on everything you buy.
How can I make the payment?
At the end of the checkout process, you can pay securely with your debit or credit card, PayPal, Apple Pay, or Google Pay. Whatever is easiest for you.
Where can I receive my order?
We ship our products to all locations in Mainland Spain and the Balearic Islands.
We also currently ship to some other European countries: Portugal, France, Italy, Germany, Austria, Belgium, Denmark, Luxembourg, Netherlands, Sweden and Finland.
Check the full list of destinations and conditions on our Shipping & Returns page, where we will be adding more European destinations.
If you’d like us to ship to another location, just let us know and we’ll help organize it: hola@bonitomundo.com
Shopping from outside Spain? You can also find our scarves on Etsy Europe: https://www.etsy.com/shop/BonitoMundo
How much does shipping cost?
Shipping to the Iberian Peninsula, Portugal and the Balearic Islands is free for purchases over €60. If your order is less than €60, shipping will be charged €7, which will be shown in your shopping cart before checkout. Check the Shipping & Returns page for deliveries outside Spain.
When will I receive my order?
You will receive your beautiful order by courier within 1 to 3 business days (Spain and Portugal) after payment processing or 3 to 5 business days for the rest of the European countries. Except for products marked "available for pre-order," in those cases where there is no stock available, the scarf will be made especially for you and will arrive in approximately 15 days.
If you're in a hurry or there are holidays approaching, please let us know so we can find a solution together: hola@bonitomundo.com
Is the gift box included in the price?
Yes, we ship each silk scarf in a uniquely designed gift box.
What if I want to return it?
We all have the right to change our minds or make a mistake. If this happens to you, don't worry. Here you have more information: Shipping and Returns
Can I visit the Bonito Mundo studio?
Of course! Nothing would make me happier. You can come during opening hours or make an appointment to make sure I'm available. I'm Estela, and I'd be delighted to welcome you, show you the scarves, the space where I paint my illustrations, and if you'd like, you can also buy your scarf right there. Contact details