Shipping and Returns

Shipping within Spain and Portugal (mainland and the Balearic Islands)

At present, Bonito Mundo ships to the entire Iberian Peninsula (Spain and Portugal) and the Balearic Islands.

Shipping is free for orders over €60.
For orders under 60 €, the shipping cost is 7 €.
Remote Areas and Islands: For shipments to European islands or hard-to-reach areas, a special rate of €40 applies. The final cost will be calculated automatically in the cart when you enter your postal code.

All orders are shipped from Barcelona, Spain, with tracking included.

Shipping to other European countries

We ship regularly to the following destinations:

€10 rate: Germany and France.
€12 rate: Austria, Belgium, Denmark, Italy, Luxembourg, and the Netherlands.
€23 rate: Sweden and Finland.

Remote Areas and Islands: For shipments to European islands or hard-to-reach areas, a special rate of €40 applies. The final cost will be calculated automatically in the cart when you enter your postal code.

The estimated delivery time for Europe is 3 to 5 business days after payment has been processed. Returns from these countries are at the customer’s expense.

For shipping to other countries or custom orders, you may write to us at: hola@bonitomundo.com

When will I receive my order?

Spain and Portugal (mainland and the Balearic Islands): You will receive it within 1 to 3 business days after payment has been processed.
Europe: The delivery time is 3 to 5 business days.
Pre-order products: If the product indicates “pre-order”, the scarf is made especially for you and the delivery time is approximately 15–20 days.

Note: During peak periods such as Christmas, courier companies may experience congestion and delays beyond Bonito Mundo’s control.

My order should have arrived by now, but I haven’t received it. What should I do?

Before contacting us, please review these steps:

Check your confirmation email to ensure that the shipping address is correct.
Check with your nearest courier office using your tracking number.
Check with your neighbours, in case the carrier left the parcel there.

Helpful tip: Make sure you enter your postcode correctly. It is key for the system to assign the correct shipping cost and for the carrier to locate your address without errors.

If, after these steps, you still have no news, please write to us at hola@bonitomundo.com and include your order number.

Returns and Refunds

Returns in Spain and Portugal (mainland and the Balearic Islands)

If you are in mainland Spain or Portugal (or the Balearic Islands), you may return your scarf free of charge:

Send us an email or WhatsApp message explaining the reason.
Our courier will collect the parcel from the address you provide.
Once we receive the product and verify that it is in perfect condition, we will issue a refund to the original payment method.

Returns in the rest of Europe

For the rest of the countries (France, Italy, Germany, Sweden, Finland, etc.), return shipping costs are the customer’s responsibility. After you contact us, we will let you know the steps to send it.

Gift cards are non-refundable.